Consumers: By State: Selangor (%)
|
40.000
2018
|
每年
|
2018 - 2018
|
Consumers: Distribution: Rural (%)
|
18.100
2018
|
每年
|
2018 - 2018
|
Consumers: Distribution: Urban (%)
|
81.900
2018
|
每年
|
2018 - 2018
|
Consumers: Education: None (%)
|
0.200
2018
|
每年
|
2018 - 2018
|
Consumers: Education: Primary school (%)
|
1.200
2018
|
每年
|
2018 - 2018
|
Consumers: Education: Secondary school (%)
|
1.700
2018
|
每年
|
2018 - 2018
|
Consumers: Education: PT3/PMR/UEC-Junior Middle Three (%)
|
2.100
2018
|
每年
|
2018 - 2018
|
Consumers: Education: Sijil 4 Thanawi/SMA (%)
|
0.100
2018
|
每年
|
2018 - 2018
|
Consumers: Education: SPM/SPVM (%)
|
21.200
2018
|
每年
|
2018 - 2018
|
Consumers: Education: STPM/STAM/Certificate/UEC-Senior Middle Three (%)
|
6.300
2018
|
每年
|
2018 - 2018
|
Consumers: Education: Diploma (%)
|
23.000
2018
|
每年
|
2018 - 2018
|
Consumers: Education: Degree or higher (include Advanced Diploma) (%)
|
44.300
2018
|
每年
|
2018 - 2018
|
Consumers: Nationality: Non-Malaysian (%)
|
3.500
2018
|
每年
|
2018 - 2018
|
Consumers: Nationality: Malaysian (%)
|
96.500
2018
|
每年
|
2018 - 2018
|
Consumers: Average Monthly Income: Dependent (%)
|
16.700
2018
|
每年
|
2018 - 2018
|
Consumers: Average Monthly Income: Rm 5,000 And Above (%)
|
24.700
2018
|
每年
|
2018 - 2018
|
Consumers: Average Monthly Income: Rm 3,000 - Rm 5,000 (%)
|
25.400
2018
|
每年
|
2018 - 2018
|
Consumers: Average Monthly Income: Rm 1,000 - Rm 3,000 (%)
|
29.200
2018
|
每年
|
2018 - 2018
|
Consumers: Average Monthly Income: Rm 1,000 And Below (%)
|
4.000
2018
|
每年
|
2018 - 2018
|
Consumers: Age: 65 And Above (%)
|
0.600
2018
|
每年
|
2018 - 2018
|
Consumers: Age: 60 - 64 (%)
|
1.000
2018
|
每年
|
2018 - 2018
|
Consumers: Age: 55 - 59 (%)
|
2.200
2018
|
每年
|
2018 - 2018
|
Consumers: Age: 50 - 54 (%)
|
4.100
2018
|
每年
|
2018 - 2018
|
Consumers: Age: 45 - 49 (%)
|
5.900
2018
|
每年
|
2018 - 2018
|
Consumers: Age: 40 - 44 (%)
|
9.400
2018
|
每年
|
2018 - 2018
|
Consumers: Age: 35 - 39 (%)
|
15.700
2018
|
每年
|
2018 - 2018
|
Consumers: Age: 30 - 34 (%)
|
20.300
2018
|
每年
|
2018 - 2018
|
Consumers: Age: 25 - 29 (%)
|
20.000
2018
|
每年
|
2018 - 2018
|
Consumers: Age: 20 - 24 (%)
|
16.200
2018
|
每年
|
2018 - 2018
|
Consumers: Age: 15 - 19 (%)
|
4.500
2018
|
每年
|
2018 - 2018
|
Consumers: Age: Below 15 (%)
|
0.000
2018
|
每年
|
2018 - 2018
|
Consumers: Employment: Pensioner (%)
|
1.300
2018
|
每年
|
2018 - 2018
|
Consumers: Employment: Unemployed (Including Housewife) (%)
|
5.700
2018
|
每年
|
2018 - 2018
|
Consumers: Employment: A Full Time Student (%)
|
9.200
2018
|
每年
|
2018 - 2018
|
Consumers: Employment: Self Employed (%)
|
17.700
2018
|
每年
|
2018 - 2018
|
Consumers: Employment: Employed (%)
|
66.100
2018
|
每年
|
2018 - 2018
|
Consumers: Gender: Female (%)
|
59.500
2018
|
每年
|
2018 - 2018
|
Consumers: Gender: Male (%)
|
40.500
2018
|
每年
|
2018 - 2018
|
Consumers: Type of Fraud: Identity Theft (%)
|
7.300
2018
|
每年
|
2018 - 2018
|
Consumers: Type of Fraud: Financial Fraud (%)
|
32.200
2018
|
每年
|
2018 - 2018
|
Consumers: Type of Fraud: Did Not Received Goods (%)
|
75.500
2018
|
每年
|
2018 - 2018
|
Consumers: Experiences on Fraudulent Activities: No (%)
|
88.400
2018
|
每年
|
2018 - 2018
|
Consumers: Experiences on Fraudulent Activities: Yes (%)
|
11.600
2018
|
每年
|
2018 - 2018
|
Consumers: Areas of Concern on Privacy: Browser Tracking (%)
|
60.500
2018
|
每年
|
2018 - 2018
|
Consumers: Areas of Concern on Privacy: Misused Of Information (%)
|
70.000
2018
|
每年
|
2018 - 2018
|
Consumers: Areas of Concern on Privacy: Exposure Of Personal Details (%)
|
82.700
2018
|
每年
|
2018 - 2018
|
Consumers: Privacy Issues: Neutral (%)
|
4.500
2018
|
每年
|
2018 - 2018
|
Consumers: Privacy Issues: Do Not Concerned At All (%)
|
2.600
2018
|
每年
|
2018 - 2018
|
Consumers: Privacy Issues: Slightly Unconcerned (%)
|
4.200
2018
|
每年
|
2018 - 2018
|
Consumers: Privacy Issues: Unconcerned (%)
|
29.600
2018
|
每年
|
2018 - 2018
|
Consumers: Privacy Issues: Concerned (%)
|
29.900
2018
|
每年
|
2018 - 2018
|
Consumers: Privacy Issues: Slightly Concerned (%)
|
17.100
2018
|
每年
|
2018 - 2018
|
Consumers: Privacy Issues: Completely Concerned (%)
|
12.000
2018
|
每年
|
2018 - 2018
|
Consumers: Security: Others (%)
|
1.100
2018
|
每年
|
2018 - 2018
|
Consumers: Security: Identity Theft (%)
|
55.100
2018
|
每年
|
2018 - 2018
|
Consumers: Security: Bank Details Theft (%)
|
58.900
2018
|
每年
|
2018 - 2018
|
Consumers: Security: Fake Online Shop (%)
|
60.200
2018
|
每年
|
2018 - 2018
|
Consumers: Security: Trust Concern (%)
|
62.400
2018
|
每年
|
2018 - 2018
|
Consumers: Security: Credit Card/Debit Card/Bank Fraud (%)
|
63.900
2018
|
每年
|
2018 - 2018
|
Consumers: Security Issues: Neutral (%)
|
5.000
2018
|
每年
|
2018 - 2018
|
Consumers: Security Issues: Do Not Concerned At All (%)
|
3.100
2018
|
每年
|
2018 - 2018
|
Consumers: Security Issues: Slightly Unconcerned (%)
|
5.100
2018
|
每年
|
2018 - 2018
|
Consumers: Security Issues: Unconcerned (%)
|
33.300
2018
|
每年
|
2018 - 2018
|
Consumers: Security Issues: Concerned (%)
|
27.000
2018
|
每年
|
2018 - 2018
|
Consumers: Security Issues: Slightly Concerned (%)
|
18.100
2018
|
每年
|
2018 - 2018
|
Consumers: Security Issues: Completely Concerned (%)
|
8.400
2018
|
每年
|
2018 - 2018
|
Consumers: Satisfaction: Delivery Service: Neutral (%)
|
4.700
2018
|
每年
|
2018 - 2018
|
Consumers: Satisfaction: Delivery Service: Completely Dissatisfied (%)
|
0.600
2018
|
每年
|
2018 - 2018
|
Consumers: Satisfaction: Delivery Service: Slightly Dissatisfied (%)
|
1.800
2018
|
每年
|
2018 - 2018
|
Consumers: Satisfaction: Delivery Service: Dissatisfied (%)
|
3.700
2018
|
每年
|
2018 - 2018
|
Consumers: Satisfaction: Delivery Service: Satisfied (%)
|
58.400
2018
|
每年
|
2018 - 2018
|
Consumers: Satisfaction: Delivery Service: Slightly Satisfied (%)
|
19.600
2018
|
每年
|
2018 - 2018
|
Consumers: Satisfaction: Delivery Service: Completely Satisfied (%)
|
11.100
2018
|
每年
|
2018 - 2018
|
Consumers: Challenges: Return: Bad Communication With Retailer (%)
|
1.500
2018
|
每年
|
2018 - 2018
|
Consumers: Challenges: Return: Need To Post On Your Own (%)
|
2.600
2018
|
每年
|
2018 - 2018
|
Consumers: Challenges: Return: No Return Policy By Foreign Retailers (%)
|
9.400
2018
|
每年
|
2018 - 2018
|
Consumers: Challenges: Return: Need To Fill Up A Long Form (%)
|
12.600
2018
|
每年
|
2018 - 2018
|
Consumers: Challenges: Return: Return Policy Was Hard To Understand (%)
|
14.900
2018
|
每年
|
2018 - 2018
|
Consumers: Challenges: Return: Could Not Reach Customer Service (%)
|
16.400
2018
|
每年
|
2018 - 2018
|
Consumers: Challenges: Return: Need To Pay The Return Shipping Cost (%)
|
48.800
2018
|
每年
|
2018 - 2018
|
Consumers: Challenges: Return: Took Too Long To Refund/Exchange (%)
|
54.100
2018
|
每年
|
2018 - 2018
|
Consumers: Reasons: Returning Products: Has Signs Of Usage (%)
|
0.300
2018
|
每年
|
2018 - 2018
|
Consumers: Reasons: Returning Products: May Not Be Authentic (%)
|
1.400
2018
|
每年
|
2018 - 2018
|
Consumers: Reasons: Returning Products: Expired/Expiring (%)
|
1.500
2018
|
每年
|
2018 - 2018
|
Consumers: Reasons: Returning Products: Change Of Mind (%)
|
4.800
2018
|
每年
|
2018 - 2018
|
Consumers: Reasons: Returning Products: Missing Parts/Accessories (%)
|
5.100
2018
|
每年
|
2018 - 2018
|
Consumers: Reasons: Returning Products: Does Not Fit (%)
|
12.100
2018
|
每年
|
2018 - 2018
|
Consumers: Reasons: Returning Products: Not As Advertised (%)
|
15.000
2018
|
每年
|
2018 - 2018
|
Consumers: Reasons: Returning Products: Wrong Item Delivered (%)
|
33.600
2018
|
每年
|
2018 - 2018
|
Consumers: Reasons: Returning Products: Products Damaged/Defect (%)
|
44.100
2018
|
每年
|
2018 - 2018
|
Consumers: Experience: Returning Products: No (%)
|
76.200
2018
|
每年
|
2018 - 2018
|
Consumers: Experience: Returning Products: Yes (%)
|
23.800
2018
|
每年
|
2018 - 2018
|
Consumers: Receiving On Time: No (%)
|
14.700
2018
|
每年
|
2018 - 2018
|
Consumers: Receiving On Time: Yes (%)
|
85.300
2018
|
每年
|
2018 - 2018
|
Consumers: Delivery Factor: Premium Delivery With 24 Hours-2 Days (%)
|
9.900
2018
|
每年
|
2018 - 2018
|
Consumers: Delivery Factor: Goods Deliver At The Preferred Location (%)
|
20.300
2018
|
每年
|
2018 - 2018
|
Consumers: Delivery Factor: Receive Within The Stipulated Time (%)
|
21.400
2018
|
每年
|
2018 - 2018
|
Consumers: Delivery Factor: Free/Low Delivery Cost With 3-5 Days (%)
|
48.300
2018
|
每年
|
2018 - 2018
|
Consumers: Delivery Location: Parcel Locker (%)
|
0.200
2018
|
每年
|
2018 - 2018
|
Consumers: Delivery Location: Pick Up At Retail Outlet (%)
|
0.300
2018
|
每年
|
2018 - 2018
|
Consumers: Delivery Location: College Hostel (%)
|
0.600
2018
|
每年
|
2018 - 2018
|